Help centre › B2B Portal

B2B Portal

A storefront with your name on it, where wholesale customers sign in and order for themselves — at their own prices, against your live stock.

Turn it on

The B2B storefront is included in the Growth and Pro plans. On Starter or Standard, add it for $49 a month from Settings → Add-ons, or open Integrations → B2B Portal and click Add.

Storefront settings

On Integrations → B2B Portal, click Edit on Storefront settings to set the store’s name, whether it’s open, a minimum order value, and whether customers can see stock levels.

The B2B Portal page with storefront settings and a wholesale accounts list with price list, last order, balance due, status and Preview as this account
The B2B Portal: storefront settings at the top, wholesale accounts below.

Wholesale accounts

A wholesale account is a customer who can sign in to the storefront. Customers without storefront access stay under Customers as ordinary accounts.

  1. Open the customer and give them storefront access with a contact email.
  2. Set their price list — the tier of prices they see and pay.
  3. They receive an email to set their own password and sign in.

The list shows each account’s price list, last order, balance due and status.

Preview as a customer

Click Preview as this account ↗ to open the storefront exactly as that customer sees it — their prices, their catalogue. The preview is read-only: you can look around, but nothing can be ordered or changed.

Orders from the portal

An order placed on the storefront arrives as an ordinary sales order under Sales → Sales orders, ready to pick, pack, ship and invoice like any other (see Sales).